Items should meet the requirements of the aviation and customs restrictions on the import and export items of the two places accordingly; single waybill’s weight is limited to 100KG, and each item is limited to 70KG.įor further information, please contact S.F. Which express items can be sent to the Chinese Mainland and Hong Kong?.※ Exchange rate adopts the rate on shipping date as the standard NTD exchange rate of that month RMB 1: NTD 4.32, the freight charge = RMB 100 X 4.32 = NTD432. Shipment fee × Exchange rate = Shipment feeĮxample: Shenzhen (Chinese Mainland) shipment sends to Taiwan. ※ If the customer specifies the shipment fee will be paid by the recipient in Taiwan, calculation will be as follows : will publish the updated exchange rate monthly. ※ It will be based on changes of market exchange rate and other relevant factors. Regarding the exchange rate of the shipment fee.We will continuously improves our infrastructure and resources in order to provide instant assistance to our customer. With our business expansion, call volume of our customer service hotline grows rapidly. Why is it so difficult to call-in the customer service hotline?.For Enquiry, Please call our Customer Service Hotline or visit our website.customer and we would consistently provide customized services and various offers according to different customers' need. Please understand the exact delivery time of this special arrangement is not guaranteed. Or else, please notify us before 2pm on Saturday in order to arrange your shipment delivery. Note: For any special delivery service on Saturday, please r state on "Remarks" on waybill with: Delivery on Saturday. and appointed delivery service are accepted on Saturday. Delivery service will only be provided by appointment. will only provide pick-up service before 2pm (in some areas in advance to 12nn) on Saturday. Saturday: 09:00~14:00Due to the five-day week practice in Taiwan, S.F. Is there any weekend express service provided?.Tapei City、New Taipei City、 Taoyuan City、Hsinchu County、Hsinchu City、Miaoli County、Taichung City、 Changhua City、Changhua County、 Nantou County、 Yunlin County、 Chiayi City、Chiayi County、 Tainan City、 Kaohsiung City、Yilan County、Hualien County、Taitung County。【 check service coverage】 Where is your service coverage in Taiwan?.Is there any charges for dialing your customer service hotline 412-8830(dial 02 ahead with mobile phone)?Ĭalling our customer service hotline 412-8830(dial 02 ahead with mobile phone), and we will do our best service. ![]() You may promptly access to the answers of the frequently asked questions as listed below Standard Warehouse Distribution Service.Change of international express delivery address and forwarding services.Monthly Settlement of Payment on Behalf of Customers for International Express Service.Forwarding (Reassignment or Return) Service.Chinese Mainland outsourcing area Surcharge.Export/Import Customs Declaration Service.International E-Commerce Express-CD (to Japan/Malaysia).
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